← SuperLabs

From scattered tasks
to a shared workflow.

A custom operations platform for our first creative agency client.

Client

Creative agency · name withheld

Engagement

Custom CRM & workflow build

Evidence

Implementation overview

One place to move
the work forward.

A connected workspace for the people creating, reviewing, and delivering content.

The project brings client records, content plans, task assignments, review states, and publishing workflows into a role-based agency CRM. This case study describes implemented capabilities; production adoption and business impact have not yet been independently verified.

Client brief↓Content plan & assignments↓Team review → Client approval↓Publishing workflow & reporting

What we built.

AI-assisted planner imports

Spreadsheet rows are parsed, mapped with a language model into a structured schema, normalized, and checked for duplicates. Import warnings expose parsing failures for review.

A visible approval journey

Review queues track manager and client approval states so teams can see which items need attention before moving work forward.

Role-based workspaces

Dedicated interfaces for managers, employees, and clients bring planning, workloads, deadlines, and feedback into the same application.

Publishing integrations

The codebase includes social onboarding, scheduling, a publishing worker, and Postiz integration. Live platform delivery depends on deployment and valid provider access.

The next proof point: measured use.

Before publishing performance claims, we will confirm deployment status and measure planner import accuracy, approval turnaround, publishing success, and weekly administrative time. No invented savings, testimonials, or client logos.

Built around a team.
Documented for the next.

Our delivery approach includes acceptance criteria, an integration map, access controls, and a handover checklist. These are the standard deliverables proposed for new SuperLabs engagements.

Is your workflow ready for its own system?

Start with the part your team works around every day.

Talk through your workflow